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From first click
to job done for
your organisation .

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to a more joined-up way of working.


In fast-moving organizations, starting work isn’t the problem – finishing it is. Tasks bounce between teams. Tools don’t talk to each other. Handoffs turn into hold-ups. But that’s where Atlassian steps in.

With a unified platform that powers software, IT, and business teams alike, Atlassian clears the blockers and connects the dots — so work doesn’t just get tracked. It gets done. Fully. Confidently. Collaboratively. Whether it’s a critical incident, a new employee onboarding, or a product launch, Atlassian Jirq Service Management (JSM) is where work flows, and where progress becomes inevitable.

This isn’t work in progress. It’s #JobDone.

  • JSM delivers immediate operational impact – with intuitive request handling, automation, and scalable workflows from day one. Unlike legacy ITSM tools that demand long rollouts and high consulting costs, JSM starts adding value from the moment it’s switched on. Teams can move from reactive to proactive in a matter of weeks, seeing measurable ROI without the burden of annual upgrades or platform overhauls.



    Discover more:


    Forrester The Total Economic Impact™ Of of JSM
    Access a leading analyst’s report on the cost savings and business benefits enabled by Atlassian JSM.


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    Unlocking high velocity service management

    Learn how to achieve measurable improvements in efficiency, cost savings, and customer satisfaction by modernizing your approach to service management.

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    Gartner® Market Guide for IT Service Management Platforms
    Assess the current state of the ITSM market, and see Gartner’s latest in-depth overview – including tech and market trend commentary.

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Welcome 

“”

The virtual agent is like a global, 24/7 helping hand.
Chris Bocage, Director of IT Operations, Thumbtack

How can we help?

MBC Group,
ready to  stop starting  and start  finishing?

First name

Last name

Company

Business email

See how Atlassian helps teams do more than just manage work – it helps them complete it. Explore the platform where #JobDone gets done.

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